Privacy Policy

Effective Date: 28th June 2024

Introduction

Zoe's Bakeaway ("we," "us," or "our") respects the privacy of our customers and visitors to our website ("you"). This Privacy Policy describes the types of information we collect, how we use it, and how we protect it.

Information We Collect

We collect the following types of information:

• Personal Information: When you place an order, contact us through our website or social media, or subscribe to our newsletter, you may provide us with personal information such as your name, email address, phone number, billing and shipping address, and any dietary restrictions.
• Website Usage Data: We collect information about your use of our website, such as the pages you visit, the products you browse, and the time you spend on the site. This information is collected through cookies and other tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders and fulfill your requests.
• To send you marketing communications, such as newsletters and promotional offers (with your consent).
• To personalise your experience on our website.
• To improve our website and services.
• To comply with legal and regulatory requirements.

Sharing Your Information

We will not share your personal information with third parties except in the following circumstances:

• With service providers who help us operate our website and business, such as payment processors and delivery companies. These service providers are contractually obligated to keep your information confidential.
• To comply with legal or regulatory requirements.
• In the event of a merger, acquisition, or other business transaction, your information may be transferred to the new owner.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and for any legal or regulatory requirements.

Your Rights

You have the following rights regarding your personal information:

• To access your personal information.
• To request that we correct inaccurate personal information.
• To request that we delete your personal information.
• To object to the processing of your personal information.
• To withdraw your consent to the processing of your personal information (where applicable).

Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at zoesbakeawaybarwell@gmail.com.